Privacy Policy

Last updated: December 19, 2024

Introduction

At Ask Sian, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI-powered tarot reading service.

Information We Collect

Personal Information

We may collect the following types of personal information:

  • Name: Optional name you provide for personalized readings
  • Star Sign: Optional zodiac sign for horoscope readings
  • Questions: Tarot questions you submit for readings
  • Reading Preferences: Your choice of tarot spreads and reading types

Technical Information

We automatically collect certain technical information:

  • IP address and location data
  • Browser type and version
  • Device information
  • Usage patterns and preferences
  • Cookies and similar tracking technologies

How We Use Your Information

We use your information for the following purposes:

  • Service Delivery: To provide personalized tarot readings and horoscope interpretations
  • AI Enhancement: To improve our AI algorithms and reading accuracy
  • User Experience: To customize your experience and remember your preferences
  • Analytics: To understand how our service is used and improve functionality
  • Communication: To respond to your inquiries and provide customer support

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party services that help us operate our website
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: When you have given explicit consent to share your information

Data Security

We implement appropriate security measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security audits and updates
  • Limited access to personal information
  • Secure data storage and processing

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Specifically:

  • Reading Data: Tarot readings and interpretations are not permanently stored
  • Personal Information: Names and star signs are not stored after the reading session
  • Technical Data: Analytics data may be retained for up to 2 years
  • Communication Records: Customer support communications may be retained for up to 3 years

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Improve website functionality and performance

You can control cookie settings through your browser preferences.

Third-Party Services

Our service integrates with third-party services:

  • Google Analytics: For website analytics and performance monitoring
  • Google AdSense: For displaying relevant advertisements
  • OpenAI API: For AI-powered tarot interpretations

These services have their own privacy policies and data practices.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Opt out of certain data processing activities

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Website: https://asksian.com
  • Email: privacy@asksian.com

Compliance

This Privacy Policy complies with applicable data protection laws, including:

  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • Children's Online Privacy Protection Act (COPPA)