Contact Us
We'd love to hear from you! Get in touch with us for any questions, feedback, or support needs.
General Inquiries
For general questions about our service, features, or how to use Ask Sian:
Response Time: 24-48 hours
Technical Support
Having trouble with the website, AI features, or need help with your account:
Response Time: 24-48 hours
Business Inquiries
For partnerships, collaborations, or business-related questions:
Response Time: 2-3 business days
Privacy & Legal
Questions about our privacy policy, terms of service, or data handling:
Response Time: 2-3 business days
Frequently Asked Questions
How do I get AI-powered readings?
To use AI features, you'll need to provide your own OpenAI API key. This allows you to get personalized interpretations while keeping your data private. The API key is stored locally in your browser and never shared with us.
Is Ask Sian free to use?
Yes! Our basic tarot reading features are completely free. AI-powered interpretations require your own API key, which you can get from OpenAI. We don't charge for our service.
How accurate are the tarot readings?
Our readings are for entertainment purposes only. The AI interpretations are based on traditional tarot meanings and patterns, but should not be considered as professional advice for important life decisions.
Can I save my readings?
Your readings and personal information are stored locally in your browser. You can clear this data anytime using your browser's settings or our "Clear Reading" button.
Do you collect personal information?
We only collect information you choose to provide (name) and store it locally in your browser. We don't track or store your readings on our servers unless you explicitly use AI features with your own API key.
Feedback & Suggestions
We're constantly improving Ask Sian based on user feedback. If you have suggestions for new features, improvements, or encounter any issues, please don't hesitate to reach out!
When contacting us, please include:
- Your browser type and version
- Device type (desktop, mobile, tablet)
- Description of the issue or suggestion
- Steps to reproduce any problems